Job title: Chief Executive Officer.
Reports to: Chair of the board of trustees.
Based at: Hybrid – London or Birmingham (with a requirement to be present across both locations).
Salary: Circa. £135,000.
Line Manages: Chief Operating Officer, Director of External Affairs and Partnerships, Director of Corporate Services, Company Secretary.
Job Purpose:
To provide positive, engaging, inspiring and credible leadership to the Money Advice Trust so the Trust delivers on its mission to help more people manage their money with confidence, by keeping a constant focus on effectiveness, quality and efficiency. For the foreseeable future, and accepting that the Money Advice Trust is active in a number of areas including providing debt advice through National Debtline and Business Debtline, training, research and policy influence; this work will be characterised by focusing on helping people struggling with their bills in the face of an uncertain inflationary environment, a low growth economy and continuing cost of living crisis.
Key Responsibilities and Accountabilities:
Leadership
- Lead the Trust’s strategic development, develop a compelling vision, harnessing opportunities to grow the business and increase impact whilst mitigating risks; advise the Board on short and longer term strategy and priorities.
- Provide visible and empowering leadership to our people, nurturing an inclusive and values-driven organisation and promoting a positive and supportive culture.
- Oversee the delivery of cost effective, valued services to consumers and small business owners to help them manage problem debt, innovating where appropriate.
- Influence key stakeholders to improve the UK’s money and debt environment, and establish the reputation necessary to build valuable partnerships and influence policy on personal and small business debt.
Strategy, Finance & Governance
- Harness and manage available financial, human and technological resources to enable the Trust to help more people with problem debt, and demonstrate the delivery of positive outcomes for them.
- Strengthen the Trust’s financial resilience by ensuring contract, commercial and charitable income is secured and well used. Ensure the Trust uses available funding to best effect and can demonstrate cost effectiveness and value for money.
- Ensure effective strategic planning for 3-5 years and annual budget setting and management under the oversight of the Board.
- Ensure efficient, effective and innovative management of the Trust’s services to customers, consumers and clients.
- Lead business development to reach new markets and funding sources.
- Establish and report to the Board on key indicators of the Trusts performance.
- Identify, manage and report to the Board on key strategic risks and opportunities.
External Relations
- Build strong and effective relationships with key stakeholders from public, private and third sectors, to protect and enhance the Trust’s reputation, secure the resources needed and strengthen the overall debt advice sector.
- Lead the Trust’s advocacy and influence public policy and regulation, in partnership where appropriate, such that problem debt can be either prevented or mitigated when it does arise.
- Represent the organisation externally, including to the media and on public platforms.
- Lead strategic partnership work on behalf of the Trust, in line with the agreed strategy.
What Does Success Look Like?
Ensuring that the Money Advice Trust helps people across the UK to tackle their debts and manage their money with confidence.
This work will be characterised by:
- Growing the Trust’s reach and impact.
- A determination to deliver positive outcomes for people struggling with debt both through our own work, and more broadly within society.
- Collaborative, influential leadership respected by all who work for the Trust and by stakeholders who partner or support our work.
- Keeping pace with innovation throughout the Trust including rapid technological advances and stay ahead of an increasingly competitive environment.
- Identification of new business opportunities, achieving income growth across a wide range of fundraising and commercial opportunities, to ensure the long-term sustainability of the charity’s significant range of services.
- Successful delivery of contracts.
- Creating an ambitious and agile working culture characterised by clarity of purpose, role and objectives, with a harmonious staff/trustee dynamic.
This is not an exhaustive job description and may be subject to change according to the needs and development of the role. It is expected that the post holder may undertake such other duties as may reasonably be requested.
Benefits
- 29 days’ annual leave per year, plus public holidays.
- Option to purchase or sell up to two days’ leave.
- Group Personal Pension Scheme (5% employer contribution which increases to 6% with service, based on an employee contribution of 3% minimum rising to 5% minimum with service).
- Healthcare cash plan provides contribution to everyday health costs such as opticians, physiotherapy, health MOT, prescriptions, online GP.
- EAP scheme –confidential support service available 24 hours a day for employees and their families.
- Family friendly benefits.
- Life insurance of four times annual salary.