Introduction to HMRC
HM Revenue and Customs (HMRC) is the UK’s tax and customs authority. We’re one of the largest organisations in the country, with more than 60,000 employees, and we collected £875.9 billion in tax receipts in 2024-25.
Our work touches the lives of almost everyone in the country. The tax revenue we generate is spent by government on the schools, NHS, police and other essential services we all rely on.
Our vision is to be a trusted, modern, tax and customs department – one that’s here to support customers and works to close the tax gap. To achieve this, we are driving forward vital changes that will make us more efficient in serving our customers and managing their compliance. The Fraud Investigation Service plays a vital role in closing the tax gap by tackling the most serious frauds and creating visible deterrence to underpin tax compliance.
We’re investing in our technology, our people and their skills to make it as easy as possible for customers to pay the right tax from the outset: expanding and improving our digital services, enhancing customer experience and fixing problems at source, so we can focus our interventions where they make the biggest difference.
At the same time, we play a key role in supporting the smooth flow of trade at the border, making it easy for our importers and exporters to fulfil their customs obligations, which helps to deliver economic growth.
We can only achieve our purpose through the skill, dedication and professionalism of our people. We work in diverse, inclusive workplaces where everyone feels respected, can perform at their best and is able to achieve their full potential. We want HMRC to be a great place to work, and a place to do great work.
