Essential
- Substantial experience leading product management and design functions, including leading through other leads or managers.
- A track record of shaping complex services used by several distinct groups of users, from discovery through to live operation and continuous improvement.
- Strong grounding in user-centred and service design, with the judgement to balance research evidence, service data and expert opinion.
- Experience setting product strategy and outcome-based roadmaps, and prioritising with incomplete information.
- Experience designing services that span organisational boundaries, where ownership is shared.
- Experience working where sensitive personal data, regulation or public trust shapes what can be built.
- A track record of hiring, developing and retaining product, design and research staff.
- The ability to explain product decisions and trade-offs clearly to senior and non-technical colleagues.
Desirable
- Experience within the UK health data ecosystem, for example the NHS, government, academic health research, Trusted Research Environments, Secure Data Environments or a health data custodian.
- Experience delivering public services against government service standards and assessments.
- Experience building or running a design system across several services and teams.
- Experience of products or platforms for expert or technical users, such as researchers or analysts.
- Experience involving patients and the public in the design of services.
- Experience designing services that use AI responsibly in a regulated or public interest setting.