Essential Knowledge and Skills Required
Knowledge
- Knowledge of the foundations needed for organisational transformation to increase efficiency, productivity, cohesion and success.
- Deep understanding of two or more of the following disciplines: technological transformation, use of AI in delivering services, using data and insight to drive business development, cultural transformation, strategic development, organisational design.
Skills
- Highly developed negotiation and influencing skills, with a collaborative style, and ability to build effective working relationships and have challenging conversations.
- Effective change management skills, using motivational and inspiring leadership.
- Outstanding listener and communicator, comfortable with a wide range of audiences and media types.
- Significant and proven leadership skills in a complex, customer focused organisation.
- Excellent strategic thinking and planning skills.
- Innovative and creative approach to problem solving.
Experience
- Proven track record of successfully leading and managing transformation in a complex organisation with multiple stakeholders.
- Highly honed leadership experience as part of an executive/leadership team and working successfully with non-executive boards or shareholders.
- Significant experience of working collaboratively with internal and external stakeholders and across sectors.
- Experience in building a team and supporting, developing and coaching people.
- Active commitment to equity, diversity and inclusion.