Dear Candidate, 
Thank you for your interest in the role of Head of Partnership Services. This is a pivotal moment in our charity’s journey, and I am delighted that you are considering joining us at such a significant time.
Our mission is focused on rebuilding connection, companionship, and confidence through trained hearing dogs, practical and emotional support services; transforming the lives of people who are deaf or have hearing loss. The Head of Partnership Services plays a central role in bringing this mission to life.
We’re looking for a leader who brings both strategic clarity, robust delivery, and a deeply human approach. You will work closely with me and the Services Senior Leadership Team to shape our vision and translate it into meaningful action.
An excellent communicator with a naturally collaborative approach, you will lead a committed team to deliver at their very best, championing the people and volunteers who rely on us — ensuring that every decision we make is rooted in their experience, their needs and their aspirations.
We are looking for someone who leads with purpose and empathy; who can inspire trust; who brings a steady hand in times of change; and who believes in the power of partnership — between colleagues, volunteers, service users and the communities we serve.
If you are excited by the opportunity to shape the future of a unique and values driven charity, then this is a role where you can genuinely make a difference. We look forward to receiving your application for this key appointment.
Clare Argar,
Director of Services