Experience
Essential
- Proven senior HR / People leadership experience in a complex international organisation with accountability for multiple HR disciplines with a proven track record of partnering with senior leadership/ExCo/Council/Board on people strategy, organisational effectiveness, workforce planning and culture transformation.
- Strong experience of organisational design, workforce planning, culture change and complex employee relations (including grievance/disciplines, TU engagement) in a UK and International context.
- Proven experience of governance, charity regulation, and influencing Boards/Trustees.
- Excellent interpersonal, influencing and relationship-building skills, with credibility at Board and senior leadership levels.
- Experience in EDI strategy and embedding inclusive practices at organisation-scale.
Desirable
- Strong understanding of charity law and compliance frameworks.
Knowledge and Skills
Essential
- Strategic thinker with credibility at executive leadership and governance levels, with the ability to influence and partner effectively
- Able to understand business strategy, translate into people-solutions, partner with senior leaders, and deliver successfully.
- Strong knowledge of employment law, union/industrial relations, EDI, and best practice in the charity sector.
- Highly developed communication skills with the ability to adapt and influence at all levels, including stakeholder management of senior leaders, Council/Board, unions, volunteers.
- Strong analytical skills, able to use workforce data and metrics to shape decision-making and measure impact.
- Collaborative and decisive leader.
Additional Requirements
Essential
- This post is a blended role for office and home working; some travel to Zoo sites will be required. We work at least 2-3 days per week in the office.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).