- A demonstrable passion for, and affinity with, our cause;
- Experience of operating at a senior level, ideally as part of a Senior Leadership Team;
- Experience of working with Boards of Trustees;
- A track record of successfully developing and leading services, including contact centres;
- Understanding of demonstrating and reporting on impact, and how this drives positive change;
- Demonstrable experience of building strategic partnerships and national networks;
- Experience of successfully supporting fundraising for services, preferably including with corporates, and of bidding for contracts;
- Demonstrable experience of managing transformation and change and development;
- Experience of effectively developing and managing budgets / holding significant financial accountability;
- Excellent interpersonal and relationship building skills based on our core values;
- An understanding of best practice in Safeguarding adults at risk of harm;
- Experience of managing, supporting, developing and motivating colleagues, in face to face, remote and hybrid environments;
- Ideally experience of developing an external training offer;
- Ideally experience of being a media spokesperson;
- Curiosity about how we can make our services even better, taking account of what others do.
