{"id":5,"date":"2024-07-17T13:57:52","date_gmt":"2024-07-17T12:57:52","guid":{"rendered":"https:\/\/micro.green-park.co.uk\/hmrc\/?page_id=5"},"modified":"2026-04-21T14:49:25","modified_gmt":"2026-04-21T13:49:25","slug":"welcome","status":"publish","type":"page","link":"https:\/\/micro.green-park.co.uk\/hmrc\/","title":{"rendered":"Welcome"},"content":{"rendered":"\n
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\n\t\t Welcome\t <\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n
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Introduction to HMRC<\/h3>\n

HM Revenue and Customs (HMRC) is the UK\u2019s tax<\/b>\u00a0and customs authority.<\/b>\u00a0We are one of the largest organisations in the count<\/b>ry, with\u00a0more than 60,000 employees, and we collected \u00a3875.9 billion in tax receipts in 2024-25<\/b>.<\/b><\/p>\n

Our work touches the lives of almost everyone in the country. The tax revenue we generate is spent by government on the schools, NHS, police and other essential services we all rely on.<\/p>\n

Our vision is to be a trusted, modern, tax and customs department \u2013 one that\u2019s here to support customers and works to close the tax gap.\u202f To achieve this,\u202fwe are driving forward vital changes that will make us more efficient in serving our customers and managing their compliance.<\/p>\n

We\u2019re investing in our technology, our people and their skills to make it as easy as possible for customers to pay the right tax from the outset: expanding and improving our digital services, enhancing customer experiences and fixing problems at source, so we can focus our interventions where they make the biggest difference.<\/p>\n

At the same time, we play a key role in supporting the smooth flow of trade at the border, making it easy for our importers and exporters to fulfil their customs obligations, which helps to deliver economic growth.<\/p>\n

We can only achieve our purpose through the skill, dedication and professionalism of our people. We work in diverse, inclusive workplaces where everyone feels respected, can perform at their best and is able to achieve their full potential.\u202fWe want HMRC to be a great place to work, and a place to do great work.<\/p>\n

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The Director of t<\/b>he Tax, Customs and Compliance Academy<\/b>\u00a0(TCCA) is critical in\u00a0achieving HMRC’s strategic objectives and reinvigorating the tax profession. <\/b><\/p>\n

This is a rare opportunity for an experienced senior leader to make a lasting impact at scale.\u00a0As Director of\u00a0TCCA,\u00a0a circa 2,500 strong academy, you will be at the forefront of HMRC\u2019s transformation and the academy\u2019s evolution.\u00a0 This role is central to the department\u2019s ambition to modernise the tax and customs system and close the tax gap.\u00a0The role sits under the Head of the Tax Profession and is co-sponsored by the Director General, Customer Compliance. Your remit spans the whole of HMRC, supporting over 15,000 tax professionals and engaging colleagues across all disciplines to set and deliver an ambitious strategy for HMRC\u2019s tax profession. The\u00a0TCCA is the single gateway for all tax, customs and compliance learning.\u00a0You will:<\/p>\n

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  • Play a key role in HMRC\u2019s senior leadership team, influencing the direction of one of the UK\u2019s most important public institutions through setting the Tax Professionalism strategy and ensuring its delivery to meet HMRC\u2019s strategic objectives.<\/li>\n
  • Shape and deliver the Academy\u2019s vision to reinvigorate the tax profession in HMRC, leading a large multidisciplinary organisation at scale. Aligning learning and talent programmes with HMRC\u2019s strategic priorities to ensure that we have the skills, knowledge, and mindset to deliver on the organisation\u2019s ambitious goals\u00a0of delivering excellent customer service and closing the tax gap.<\/li>\n
  • Create and agree career routes for tax professionals in Policy, service, legal, technical and compliance roles so we have deep specialists and leaders in tax who can progress to the most senior levels of the Department and Civil Service.<\/li>\n
  • Ensure tax professional careers and talent are actively managed to build strength in depth, with the right numbers of experts across the department to deliver departmental priorities and equip us for the future.<\/li>\n
  • Build strong partnerships across the tax profession nationally and internationally, ensuring HMRC remains at the cutting edge of tax administration.<\/li>\n<\/ul>\n

    Carol <\/b>Bristow<\/b>
    \n<\/b>Head<\/b> of<\/b> the<\/b> Tax Profession<\/b><\/p>\n

    Penny <\/b>Ciniewicz
    \n<\/b>Director General, CCG<\/strong><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":10,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"predecessor-version":[{"id":189,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/5\/revisions\/189"}],"wp:attachment":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/media?parent=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}