{"id":25,"date":"2024-07-17T14:22:33","date_gmt":"2024-07-17T13:22:33","guid":{"rendered":"https:\/\/micro.green-park.co.uk\/hmrc\/?page_id=25"},"modified":"2026-04-21T14:43:37","modified_gmt":"2026-04-21T13:43:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/micro.green-park.co.uk\/hmrc\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<section class=\"hero\">\n\t<div class=\"hero__container\">\n\t\t<div class=\"hero__row\">\n\t\t\t<div class=\"hero__image\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"title\">\n\t<div class=\"title__container\">\n\t\t<div class=\"title__row\">\n\t\t\t<div class=\"title__content\">\n\t\t<h1>\n\t\t  FAQs\t  <\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"content\">\n\t<div class=\"content__container\">\n\t\t<div class=\"content__row\">\n\t\t\t<div class=\"content__column\">\n\t\t  \t\t\t\t<p><strong>Can I apply if I am not currently a civil servant?<\/strong><\/p>\n<p><strong>Yes. <\/strong>This role is open to suitably qualified people in the external market and to existing civil servants and those in accredited Non-Departmental Bodies.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Is this role suitable for part-time working?<\/strong><\/p>\n<p>This role is available for full-time or flexible working arrangements (including existing job share partnerships) but you should discuss your needs with the hiring manager if you are invited to interview.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Where will the role be based?<\/b><\/p>\n<p>The role can be based in any of the locations indicated. Regular travel to other sites will be required.<\/p>\n<p>HMRC is unable to reimburse relocation costs.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Is security clearance required?<\/b><\/p>\n<p><b>Yes. <\/b>Appointment is conditional upon achieving the required level of security clearance.\u00a0You are required to have or obtain the national security vetting clearance level as indicated.<\/p>\n<p>More information about the vetting process can be found <a href=\"https:\/\/www.gov.uk\/government\/publications\/united-kingdom-security-vetting-clearance-levels\/national-security-vetting-clearance-levels\">here.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><b>Can I claim back any expenses incurred during the recruitment process?<\/b><\/p>\n<p>Unfortunately, we are unable to reimburse you, except in exceptional circumstances and only when agreed in advance.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What nationality do I need to hold in order to apply?<\/strong><\/p>\n<p>This role is broadly open to the following groups:<\/p>\n<ul>\n<li>UK nationals<\/li>\n<li>Nationals of the Republic of Ireland<\/li>\n<li>Nationals of Commonwealth countries who have\u00a0the\u00a0right to work in the UK<\/li>\n<li>Nationals of the EU, Switzerland, Norway, Iceland\u00a0or\u00a0Liechtenstein and family members of\u00a0those\u00a0nationalities with settled or pre-settled status\u00a0under\u00a0the\u00a0\u00a0<a href=\"https:\/\/eur03.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fservice.us17.list-manage.com%2Ftrack%2Fclick%3Fu%3Ddafd0441cc28ff6710e84b08f%26id%3D9421463817%26e%3D574a3c9540&amp;data=05%7C01%7Cjasmine.oates%40hmrc.gov.uk%7C9da67a8e655240915d2608dba2fe18cb%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638282984437847983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ZbLksPv2tJr5o2dkWuFwOLo%2F6L5PohAm%2F%2Fh2IXlttoM%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;color: #0000ff\">European Union Settlement Scheme (EUSS)<\/span><\/a><\/li>\n<li>Nationals of the EU, Switzerland, Norway, Iceland\u00a0or\u00a0Liechtenstein and family members of\u00a0those\u00a0nationalities who have made a valid application\u00a0for\u00a0settled or pre-settled status under\u00a0the\u00a0<span style=\"text-decoration: underline\"><span style=\"color: #0000ff\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"https:\/\/eur03.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fservice.us17.list-manage.com%2Ftrack%2Fclick%3Fu%3Ddafd0441cc28ff6710e84b08f%26id%3D9421463817%26e%3D574a3c9540&amp;data=05%7C01%7Cjasmine.oates%40hmrc.gov.uk%7C9da67a8e655240915d2608dba2fe18cb%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638282984437847983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ZbLksPv2tJr5o2dkWuFwOLo%2F6L5PohAm%2F%2Fh2IXlttoM%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener\">European\u00a0Union Settlement Scheme (EUSS)<\/a><\/span><\/span><\/li>\n<li>Individuals with limited leave to remain or\u00a0indefinite\u00a0leave to remain who were eligible to apply\u00a0for EUSS\u00a0on or before 31 December 2020<\/li>\n<li>Turkish nationals, and certain family members\u00a0of\u00a0Turkish nationals, who have accrued the right\u00a0to\u00a0work in the Civil Service.<\/li>\n<\/ul>\n<p>For more information on job nationality requirements and the right to work in the UK, please see the <span style=\"text-decoration: underline\"><span style=\"color: #0000ff;text-decoration: underline\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"https:\/\/www.gov.uk\/government\/publications\/nationality-rules\"><span style=\"color: #0000ff;text-decoration: underline\">Civil Service Nationality<\/span><\/a><\/span><\/span>rules and the<span style=\"text-decoration: underline\"><span style=\"color: #0000ff;text-decoration: underline\"> <a style=\"color: #0000ff;text-decoration: underline\" href=\"https:\/\/www.gov.uk\/government\/organisations\/uk-visas-and-immigration\">UK Visas and Immigration <\/a><\/span><\/span>rules.<\/p>\n<p>&nbsp;<\/p>\n<p><b>As a disabled candidate, what reasonable adjustments can be made?<\/b><\/p>\n<p>We are committed to making reasonable adjustments\u00a0to support job applicants and ensure that you are not disadvantaged in the recruitment and assessment process.<\/p>\n<p>For example, reasonable adjustments could include; allowing extra time during selection tests; ensuring that information is provided in an accessible format or; by providing training.<\/p>\n<p>If you feel you may need a reasonable adjustment or require a hard copy of the information, or in an alternative format (e.g. Audio, Braille or large font) please contact <span style=\"text-decoration: underline;color: #0000ff\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"mailto:james.greengrass@green-park.co.uk\">james.greengrass@green-park.co.uk<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>What is a conflict of interest and when should I inform you?<\/b><\/p>\n<p>Candidates must note the requirement to declare any interests that might cause questions to be raised about their approach to the business of the Department. If you believe you may have a potential conflict of interest, please contact <span style=\"text-decoration: underline\"><span style=\"color: #0000ff\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"mailto:james.greengrass@green-park.co.uk\">james.greengrass@green-park.co.uk<\/a><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>What are standard Civil Service pay rules?<\/b><\/p>\n<p>If moving on level transfer your salary will remain the same. If successful on promotion, your salary will be the higher of either a 10% pay increase or the pay band minimum. The 10% increase is to your base pay and does not include allowances.<\/p>\n<p>&nbsp;<\/p>\n<p><b>What is a <\/b><b>t<\/b><b>ax <\/b><b>p<\/b><b>robity <\/b><b>c<\/b><b>heck?<\/b>\u200b<\/p>\n<p>Tax probity checks are carried out to minimise the risk that prospective candidates have behaved in ways likely to bring the tax system into disrepute and to protect the integrity of HMRC.<\/p>\n<p>Candidates will need to provide necessary personal information to allow HMRC to conduct the check. Further information will be provided if shortlisted for interview.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Will I be subject to a probation period? <\/b><\/p>\n<p>From 1st April 2025, if you are new to the Civil Service, you will need to successfully complete a minimum probationary period of 6 months, during which your performance, attendance, conduct and behaviour will be assessed. The assessment is concerned with ensuring you can meet the standards required by HMRC in these key areas.<\/p>\n<p>&nbsp;<\/p>\n<p><b>What is an assignment duration?<\/b><\/p>\n<p>An assignment duration is the time a Senior Civil Servant is expected to stay in a position to achieve key business goals while enhancing their expertise. By taking this role, you agree to the specified assignment period, though it isn&#8217;t a change to your contract.<\/p>\n<p>This expectation isn&#8217;t legally binding and may be affected by personal circumstances or business needs, such as family leave. However, it remains an important commitment, so we seek your confirmation on the set duration.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Will this role be overseen by the Civil Service Commission?<\/strong><\/p>\n<p><strong>Yes<\/strong>.\u00a0As this role is one of the more senior posts within\u00a0the Civil Service, a Commissioner will oversee the\u00a0recruitment process and chair the selection panel.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What is the role of the Civil Service Commission in relation to recruitment into the Civil Service?<\/strong><\/p>\n<p>The Civil Service Commission has two primary functions:<\/p>\n<ul>\n<li>To provide assurance that selection for appointment to the Civil Service is on merit based on fair and open competition as outlined in the <span style=\"text-decoration: underline\"><span style=\"color: #0000ff;text-decoration: underline\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"https:\/\/civilservicecommission.independent.gov.uk\/recruitment\/\" target=\"_blank\" rel=\"noopener\">Civil Service Commission\u2019s Recruitment Principles<\/a>.<\/span><\/span><\/li>\n<li>For the most senior posts in the Civil Service, the Commission discharges its responsibilities directly by overseeing the recruitment process and by a Commissioner chairing the selection panel.<\/li>\n<li>To hear and determine appeals made by civil servants under the Civil Service Code which sets out the Civil Service values \u2013 Honesty, Integrity, Impartiality and Objectivity \u2013 and forms part of the relationship between civil servants and their employer.<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What do I do if I want to make a complaint?<\/strong><\/p>\n<p>If you feel that your application has not been treated in accordance with the recruitment principles and wish to make a complaint, then you should contact <span style=\"text-decoration: underline;color: #0000ff\"><a style=\"color: #0000ff;text-decoration: underline\" href=\"mailto:scs.resourcing@hmrc.gov.uk\" target=\"_blank\" rel=\"noopener\">scs.resourcing@hmrc.gov.uk<\/a> <\/span>in the first instance.<\/p>\n<p>If you are not satisfied after departmental investigation, you can contact the <a href=\"http:\/\/www.civilservicecommission.independent.gov.uk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;color: #0000ff\">Civil Service Commission<\/span><\/a> at <a href=\"mailto:info@csc.gov.uk\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;color: #0000ff\">info@csc.gov.uk<\/span><\/a> or in writing to: Civil Service Commission, Room G\/8, 1 Horse Guards Road SW1A 2HQ.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":5,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":187,"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/pages\/25\/revisions\/187"}],"wp:attachment":[{"href":"https:\/\/micro.green-park.co.uk\/hmrc\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}