How to Apply

To apply for this role, please provide the following documents:

• An up-to-date CV. Please submit a PDF document labelled ‘CV’ with your name and the role title.
• A supporting statement. Please submit a statement (around two pages) that answers the following questions:
  • Why this role? Why you? Why now?
  • When have you successfully embedded EDI into the core systems, culture and decision-making processes of a complex organisation?
  • How have you aligned disparate functions where leaders have specialisms deeper than your own, to deliver improved holistic benefits to an organisation? What value did your personal leadership add to this function?
  • From your experience of working in complex environments, what role do you see the COO playing in relation to local Citizens Advice and to the CEO?
• A completed diversity monitoring form on this link.

If you would like to know more about the role or selection process, please contact Tessa Catt from our Executive Search partners, Green Park by emailing Tessa.Catt@green-park.co.uk.

Please submit your application by 11:59pm Sunday 20th September 2026.

We understand the value of AI tools and recognise their benefit for people who may need help with their writing. However, please note our clients are increasingly rejecting CVs, expressions of interest, and applications where AI has left them generic, flat, or indistinguishable from others.

By using your own words, experience, and ideas to express your motivation to and alignment with this role, you give yourself the best chance of standing out in a highly competitive field.

If any changes are made to dates, we will notify candidates as soon as possible.

Please submit your application with your personal email address to ensure you receive acknowledgement of receipt.

Please note, to ensure confidentiality, applications submitted under a work email address will not receive acknowledgement of receipt.